Delivery

Last updated: 8 October 2026

Gigify sells a digital product. There's nothing to ship: your eSIM is delivered online, wherever you are.

How you get your eSIM

• After payment, your eSIM is usually ready within a few minutes.
• Your order page shows the QR code, the activation code and step-by-step install instructions. On iPhone (iOS 17.4 or later) and on supported Android phones, you can install it with one tap.
• We also email you a link to your order page.
• Signed in with the same email, you'll always find your eSIMs in My eSIMs.
• There's no physical delivery and no delivery fee.

If it takes longer

Sometimes the network partner needs more time. Our system keeps trying automatically, and if it still doesn't work, a person from our team checks your order. If we can't deliver your eSIM, you get a full refund (see the Refund policy).

If it hasn't arrived

• Check your spam or junk folder for an email from noreply@gigify.ge.
• Sign in with the email you ordered with and open My eSIMs.
• Still nothing? Write to us in the support chat or at support@gigify.ge.

When to install it

Install it before your trip, while you're on Wi-Fi. For most packages, the validity period starts only when the eSIM first connects at your destination, so installing early doesn't use up any days. The package details tell you when yours starts.